Privacy Policy

Effective Date: 22/Feb/2025
Last Updated: 22/Feb/2025

Welcome to Sharpening Whetstone (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data when you visit our website https://sharpeningwhetstone.com (the “Website”).

By using our Website, you consent to the data practices described in this Privacy Policy.

1. Who we are

• Website: https://sharpeningwhetstone.com
• Address: 21 Fuanyi St, Yangjiang, Guangdong Province, China, 529500
• Email: info@sharpeningwhetstone.com
• Phone: +86 13063377319

2. Information We Collect

2.1 Personal Information

• Name, email, phone number
• Shipping and billing addresses
• Payment details (processed securely through third-party payment providers)
• Order history and preferences

2.2 Automatically Collected Data

• IP address and browser type
• Device information and operating system
• Website usage data (via Google Analytics, WooCommerce)

2.3. Comments & Media

• When visitors leave comments, we collect their IP address and browser user agent to help prevent spam.
• Avoid uploading images with embedded location data (EXIF GPS), as visitors can extract this information.

3. Cookies & Tracking

We use cookies for order processing, login authentication, and analytics. Read more in our Cookie Policy.

You can manage cookies through your browser settings:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

4. How We Use Your Data

Order Processing: Managing purchases, payments, and shipping
✅ Customer Support: Responding to inquiries
✅ Marketing & Promotions: Sending offers (only with consent)
✅ Security & Fraud Prevention: Detecting suspicious activities

5. Payment Processing

We accept the following payment methods:

• Orders under $200 USD: Credit cards, Google Pay, Apple Pay, PayPal
• Bulk orders ($200+ USD): Bank transfers only

Note: We do not store or process payment data. Transactions are handled through secure third-party payment providers.

6. Data Retention & Security

• Comments and user accounts: Retained indefinitely unless requested to be removed.
• Order history: Retained for accounting and legal compliance.
• Security Measures: SSL encryption, fraud detection tools, and access control.

7. Your Rights

• Request a copy of your personal data
• Request deletion of your data (except for legal or security requirements)
• Opt-out of marketing emails

For any requests, email us at info@sharpeningwhetstone.com.

8. Third-Party Links & Embedded Content

Our site may contain links to third-party websites (e.g., YouTube, social media). These sites have their own privacy policies, and we are not responsible for their data practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Effective Date.” Continued use of our Website indicates acceptance of the updated policy.